A Concert of Security and Efficiency

The Concerto series outdoor stations are robust and protected against all weathers (IP65). The touch screen can be operated reliably even in rain and snow, which sounds simple, but not everyone can. Together with the IP Secure Connector, they automatically detect tamper attempts and prevent access to the network and door opener.

ADA / DDA COMPLIANT – Thanks to the optional induction loop amplifier, the Intercom stations offer crystal clear speech communication for hearing-impaired people with hearing aids.

Touchscreens are the new modularity

With various layouts supplied or defined by the user, the user interface can be tailored exactly to the application - whether at the door, as an information or emergency call terminal, control desk or simply as an intercom for internal communication.

In addition, functions such as "Advertising Mode" or "Emergency Mode" provide considerable added value.

The im3 Intercom module is designed to create super-compact custom-built Intercom stations and OEM solutions. Together with the small loudspeaker module LSM and camera module cm1, the im3 can also be integrated into various devices and equipment in a compact and space-saving way. In addition, Commend provides now a 3-colour LED for Symphony modules which fits perfectly into the loudspeaker module to signal the actual device status.

Real-time independent bidirectional translation of speech packages

In today’s globally connected world, clear and instant communication is essential – especially in high-traffic environments like airports, public transport hubs, and logistic checkpoints. That’s why Commend’s live translation solution is transforming the way intercom systems serve diverse populations.

By integrating real-time translation into existing Commend intercom infrastructure, we eliminate language barriers at help points, information counters, and access control stations. Whether assisting travelers at an airport, coordinating transport logistics, or guiding passengers in public transit, our solution ensures that every message is understood – instantly and accurately.

This not only improves the experience for non-native speakers but also empowers control room operators to respond more efficiently and with greater confidence. The result: smoother operations, faster response times, and a truly inclusive communication experience, wherever Commend is in place.

IP-based 'multisensory' intercom module with plastic housing, RJ 45 connector, touch display support via HDMI connector, integrated class D amplifier, integrated inputs and outputs and USB connectors.

IVY VOICE ASSISTANT WITH HUMAN CONVERSATION SKILLS.

The life of a call center operator can often get very stressful. So stressful, in fact, that they wish they had an assistant. If possible, a perfect assistant who works like a powerful computer but talks like a human. Who has a helping voice when dealing with frequently recurring requests to make the job easier. Who takes care of empty or malicious calls and gives instant advice and information on a variety of topics. One who works around the clock, is never sick or tired, and never takes a vacation.

The world's first Conversational AI-based voice assistant for Intercom can communicate like a human thanks to its artificial intelligence and learn from every request. And it can be trained in virtually any language. This makes it perfect for all the call center jobs mentioned above - and many more.